Our online instructor-led courses are designed to provide quality, accessible, educational and Develop approved opportunities for people who care for children.
Frequently Asked Questions
Yes! Our after hours phone number is (507) 517-0656. We do our best to answer every call but please leave a message with a call-back number if necessary so that we can call you back as soon as we are able!
Watch a short video on how to create an account HERE.
Watch a short video on how to register for a course HERE.
Reset your password online HERE.
Yes, creating an account is free, but you must create one in order to access our course catalog. All course fees and policies are detailed in the course catalog. You can create a free account HERE.
- Do not use Microsoft Edge or Internet Explorer as your browser. Instead, use either Mozilla Firefox or Google Chrome.
- Start logging into your account no later than 10 minutes before the scheduled start time.
- Make sure pop-ups are allowed in the browser you are using.
- For Minnesota learners: Ensure you receive Develop credit promptly by verifying your Develop ID is listed in your profile information.
- Training materials and handouts may have been uploaded in your course portal for your session. You may print these or have them open for your session, as your trainer may reference them during your course.
If you have any issues joining your session, please contact Support by Email: Training@FamiliesFirstMN.org or by Phone: 507-517-0656
The training attendance for Instructor-Led Online Trainings are manually entered into Develop after you have completed the training. Your Learning Record on Develop will be updated within three business days after the day of the training.
Please email training@familiesfirstmn.org with your Name, Develop ID, as well as the Name/Date of the training you attended. Our Support Team will be able to assist you further.
We use Think Small’s website to host our online learning platform. This means if you have already taken a training with Think Small, you cannot use the same email address to create an account on our online learning platform. Please use another email address you have regular access to in order to create an account. If you do not have another email address, HERE, HERE, and HERE are some free options to create a new email account if you are interested. This is a temporary solution; we are actively working on resolving this issue. Please email training@familiesfirstmn.org if you have any further questions.